edu Customer Support

Customer support is available Monday through Friday 7:30am to 4:30pm Pacific Time, excluding holidays.

Place a request by clicking the button below and a member of our Customer Support Team will be in contact with you shortly regarding your support request.

You may also take advantage of our online Knowledge Base 24/7/365. Simply enter your question in the "Article Text Contains" to search for an existing article that addresses your question or issue.

All edu software solutions come with a comprehensive Annual Support Agreement which includes:
  • Unlimited online and toll-free telephone support
  • Minimum of 1 software upgrade per year
  • Subscription to monthly edu Customer News
  • Access to exclusive customer events including our Annual User Group Meeting held in beautiful San Diego every March.

Support services for server migrations, changing deployment method and full day remote or onsite trainings will be quoted and invoiced separately.

We look forward to serving you!

Request Support Forums

Contact edu Support Toll Free at 888-673-8424 (Print Shop Pro® ext. 273 / Design Conductor® ext. 202 / Template Marketplace ext. 227)